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Terms & Conditions

1. Scope of application

For all orders via our online shop by consumers and entrepreneurs, the following terms and conditions apply.

Consumers are any natural person who enters into a legal transaction for purposes which can not be predominantly attributed to either their commercial or self-employed occupation. Entrepreneur is a natural or legal person or a legal partnership which is engaged in the performance of its commercial or independent professional activity when a legal transaction is concluded.

These terms and conditions also apply to future business relations with entrepreneurs, without our having to make any further reference to them. If the Contractor uses opposing or supplementary General Terms and Conditions, its validity is hereby contradicted; They will only become part of the contract if we have expressly consented to it.

2. Contracting party, conclusion of contract

The purchase contract comes into being with: Jörg Dudda, Rudolph-Herrmann-Strasse 18, 04299 Leipzig DE.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products without obligation into the shopping basket and correct your entries before sending your binding order at any time by using the Order process. By clicking the order button, you place a binding order of the goods contained in the shopping basket. The receipt of your order will be confirmed by e-mail immediately after sending the order.

When the contract is concluded with us depends on the type of payment chosen by you:

Payment in advance

We accept your order by sending a declaration of acceptance in separate e-mail within two days, in which we call you our bank account.

Credit card

By submitting your order, you also submit your credit card details. After your legitimation as a legal cardholder, we request your credit card company to initiate the payment transaction and accept your offer.

PayPal

In the ordering process you will be redirected to the website of the online provider PayPal. There you can specify your payment data and confirm payment instructions to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and accept your offer.

3. Contract language, contract renewal

The language available for the contract is German.

We store the contract text and send you the order data and our general terms and conditions by e-mail. You can also view and download the terms and conditions on this page at any time. You can view your past orders in our customer login.

4. Terms of delivery

We deliver within Germany free shipping.

We deliver only by mail. Unfortunately, a self collection of the product is not possible.

We do not deliver to packing stations.

5. Payment

The following payment methods are available in our shop:

Payment in advance

If you choose the payment method payment in advance we will call you our bank account in separate e-mail and deliver the goods after payment received.

Credit card

By submitting your order, you also submit your credit card details.

After your legitimation as a legal cardholder, we request your credit card company to initiate the payment transaction immediately after ordering. The payment transaction is automatically carried out by the credit card company and your card is debited.

PayPal

In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register, authenticate with your access data and confirm payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.

The payment transaction is automatically executed by PayPal immediately afterwards. You'll get more information during the ordering process.

6. Proprietary reservation

The goods remain our property until full payment.

For entrepreneurs, the following applies in addition: We reserve the right to ownership of the goods until full settlement of all claims arising from a current business relationship. You may resell the reserved goods in the ordinary course of business; Any claims arising out of this resale shall be made to you in advance, irrespective of the connection or mixing of the reserved goods with a new item, in the amount of the invoice amount and we accept this assignment. You remain authorized to collect the receivables, but we may also collect claims ourselves, insofar as you do not comply with your payment obligations.

7. Transportation damage

For consumers:

If goods are delivered with obvious transport damage, please report such errors to the delivery company as soon as possible and contact us immediately. The avoidance of a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us to make our own claims against the freight carrier or the transport insurance.

For entrepreneurs, the following applies:

The risk of accidental loss and accidental deterioration will be transferred to you as soon as we have delivered the goods to the freight forwarder, freight carrier or other person or institution who is otherwise responsible for the execution of the shipment. Among merchants, the obligation to investigate and to notify the seller is governed by § 377 HGB. If you omit the ad arranged there, the goods shall be deemed to be approved, unless this is a defect which was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.

8. Warranty and Guarantees

Unless otherwise expressly agreed in the following, the statutory right of non-liability shall apply. For consumers, the limitation period for claims for defects for used items is one year from delivery of the goods.

For entrepreneurs, the limitation period for claims for defects shall be one year from the transfer of risk; The statutory periods of limitation for the right of recourse pursuant to § 478 BGB shall remain unaffected.

As an agreement on the quality of the goods, only our own data and the product descriptions of the manufacturer, which were included in the contract, are valid as an agreement with the company; We accept no liability for any public statements made by the manufacturer or any other advertising material.

If the delivered item is defective, we provide the warranty against the supplier by remedying the defect (rectification) or by delivering a defect-free item (replacement delivery).

The above limitations and deadline reductions do not apply to claims due to damages caused by us, our legal representatives or vicarious agents

  • in case of injury to life, body or health
  • in case of intentional or grossly negligent breach of duty as well as fraudulent intent
  • in the case of a breach of essential contractual obligations, the fulfillment of which allows the proper implementation of the contract at first and on whose compliance the contractual partner may regularly rely (cardinal obligations)
  • within the framework of a guarantee promise, if agreed
  • as long as the scope of the Product Liability Act is in force.

Information about any applicable additional warranties and their exact terms can be found at the product and on special information pages in the onlineshop.

Customer service: You can reach our customer service for questions, complaints and complaints from 9 am to 6 pm on the telephone number +49 341 686 99 447 as well as by e-mail at info@signostar.co.uk.

9. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

  • in case of injury to life, body or health,
  • in case of intentional or grossly negligent breach of duty,
  • in case of warranty, if agreed, or
  • as long as the scope of the Product Liability Act is in force.

In the event of a breach of essential contractual obligations, which is the fulfillment of the proper execution of the contract, and which the contractual partner may regularly rely on (compliance) by slight negligence of us, our legal representatives or vicarious agents, Contract foreseeable foreseeable damage, which must typically be expected to arise. Furthermore, claims for damages are excluded.

10. Dispute Resolution

The European Commission provides an online dispute resolution platform (OS), which can be found here: http://ec.europa.eu/consumers/odr/.

We are not obligated or unwilling to participate in a dispute settlement procedure before a consumer-enforcement agency.

11. Final provisions

The laws of the Federal Republic of Germany shall apply to treaties between us and you, under the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. The statutory provisions restricting the choice of law and the applicability of mandatory regulations, in particular the state in which you as a consumer have their habitual residence, shall remain unaffected.

If you are a merchant within the meaning of the German Commercial Code (Handelsgesetzbuch), a legal person governed by public law or a public special fund, our exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our business.

12. Cancellation 

Consumers have a fourteen-day withdrawal.

Withdrawal

You have the right to revoke this agreement within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you have named, other than the carrier, has or has taken possession of the last product.

In order to exercise your right of revocation, you must inform us (Jörg Dudda, Rudolph-Herrmann-Strasse 18, 04299 Leipzig DE, info@signostar.co.uk, telephone: +49 341 686 99 447) Mail, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we will notify you of all payments that we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have a different type of delivery than the one offered by us, The most favorable standard delivery) must be returned immediately and at the latest within fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the period of 14 days. They bear the direct costs of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

The right of revocation does not exist in the following contracts:

• Contracts for the delivery of goods which are not prefabricated and whose production is subject to an individual selection or determination by the consumer or which are clearly tailored to the personal needs of the consumer.

 Model withdrawal form

 (If you want to revoke the contract, please fill out this form and return it.)

  •  To Jörg Dudda, Rudolph-Herrmann-Strasse 18, 04299 Leipzig DE, info@signostar.co.uk:
  • I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
  • Ordered on (*) / received on (*)
  • Name of the consumer (s)
  • Address of the consumer (s)
  • Signature of the consumer (s) (only in the case of a communication on paper)
  • date

_________

(*) Delete as appropriate.

(Version 2017-05)

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